Screenshots and context

See the page the way your reviewer saw it

When someone leaves a comment, ClientTweak can capture a screenshot of their view along with the viewport size and scroll position. No more asking “what screen were you on?”

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Screenshot of the reviewer's view
Viewport size
Scroll position

A comment thread with replies, pinned to a button on the page

The problem

Half of every feedback round is figuring out what someone saw

“It looks broken” — on which screen size?
A comment refers to something that has since changed on the page.
Reviewers forget to attach a screenshot, or attach the wrong one.
You can't reproduce the issue because you're on a bigger monitor.

Highlights

Context captured with the comment

The details you'd normally have to ask for arrive with the feedback.

Screenshot of the view

Capture the visible part of the page at the moment the reviewer commented, with their pin marked on it.

Viewport size

See the width and height of the reviewer's window, so layout issues make sense straight away.

Scroll position

Know how far down the page the reviewer was when they left the comment.

Element anchor

Each comment also records the element it's pinned to, so you can jump back to it on the live page.

Your choice per comment

Screenshots can be captured automatically, always, or switched off when they're not useful.

Stored privately

Screenshots and attachments are served to people with access to the project, not exposed publicly.

A screenshot that matches the comment

A comment like “this overlaps on my screen” is only useful if you can see what “my screen” looked like. When a reviewer leaves a comment in ClientTweak, it can capture a screenshot of the visible part of the page — what was in their browser window at that moment — with the pin marked on it.

Open the comment later and the screenshot is there alongside the text. Even if the page has changed since, you can see exactly what the reviewer was reacting to. It's a screenshot of the reviewer's view, not a full-length capture of the entire page, which keeps it focused on what they were actually looking at.

Captures the visible viewport at the moment of commenting
The pin is shown on the screenshot
Still useful after the live page has changed

ClientTweak review screen: a client's homepage with numbered comment pins and the comment list beside it

Viewport size and scroll position, recorded for you

Most layout bugs only appear at certain widths. Alongside the screenshot, ClientTweak records the reviewer's viewport size and how far they had scrolled. That's usually enough to reproduce the problem without a back-and-forth.

Combine it with the desktop, tablet and phone previews: switch to the matching width and you're looking at the same layout the reviewer saw.

Viewport width and height saved with each comment
Scroll position saved with each comment
Switch preview width to match the reviewer

Phone-width preview of a website inside ClientTweak

What ClientTweak doesn't capture

We'd rather be clear about this. ClientTweak doesn't record the reviewer's browser name, operating system or console logs, and it doesn't take full-length screenshots of the whole page. It focuses on what most website feedback needs: the element, the view and the size of the screen.

If a bug report needs more technical detail, the reviewer can attach files to the comment, and your team can carry the conversation on in the thread — or in Jira, Asana, ClickUp or Trello once the comment is sent there.

Attach extra files to any comment
Continue the conversation in the comment thread
Send comments to your task tracker

How it works

How context is captured

1
Reviewer clicks
They pin a comment on the element they mean.
2
ClientTweak captures
A screenshot of their view, viewport size and scroll position.
3
You open the comment
The text, screenshot and details are all in one place.
4
You fix and resolve
Reply, assign, or resolve once it's done.

FAQ

Frequently asked questions

Does ClientTweak take a screenshot for every comment?

It can. Screenshot capture can be set to automatic, always or off. When it's on, ClientTweak captures the visible part of the page at the moment the comment is left.

Is the screenshot of the whole page?

No. It's a screenshot of the reviewer's visible view — what was in their browser window when they commented — with the pin marked on it.

Does ClientTweak record the reviewer's browser and operating system?

No. ClientTweak records the viewport size and scroll position with each comment, along with the element the comment is pinned to. Browser name, operating system and console logs aren't captured.

Can reviewers add their own screenshots?

Yes. Any comment can include file attachments, so reviewers can add their own screenshots or reference images. With Loom connected, they can embed a screen recording too.

Who can see comment screenshots?

Screenshots are served to people with access to the project — your workspace members and anyone you've shared the review with.

Does it work for mobile layouts?

Yes. Review the site in the phone or tablet preview, and the captured viewport size reflects that width.

Keep exploring

Get started

Stop asking “what were you looking at?”

Every comment can arrive with a screenshot of the reviewer's view and the size of their screen.