Usersnap is a customer feedback platform with widgets, surveys, announcements and in-app feedback. If what you actually need is clients and teammates pinning comments on a website before launch, ClientTweak does that one job simply.
ClientTweak
Usersnap
Choose ClientTweak if…
Choose Usersnap if…
| Feature | ClientTweak | Usersnap |
|---|---|---|
| Pricing model | Flat plans, not per seat: $12.99/month, $89.99/year or $249.99 one-time (lifetime). Every plan includes every feature. | Plans by projects and features: Starter €49/month (2 seats, 2 projects), Growth €129/month, Professional €219/month, Premium €459/month, Enterprise custom. |
| Team members | Unlimited workspace members and unlimited guest reviewers on every plan. | 2 seats on Starter; higher plans list unlimited seats. |
| Free option | Free trial. No free plan. | Free trial with Premium features that ends after 20 feedback items. |
| Main purpose | Visual review of websites, PDFs and images with clients and teams. | Customer feedback management: widgets, surveys, ratings, announcements. |
| Getting started | Nothing to install. Paste a URL and ClientTweak loads the site through a proxy with a comment layer on top. No script, no browser extension. | Install a widget with a code snippet, or use the browser extension. |
| Technical capture | A screenshot of what the reviewer was looking at, plus viewport size and scroll position. Pins anchor to the page element. | Browser, device, location and URL, console logs, and video recordings with audio. |
| Client & guest access | Guests comment from a share link without an account. Optional client role that only sees the folders you share. | End users give feedback through the widget or surveys. |
| Integrations | Jira, Asana, ClickUp and Trello (tasks from comment events), Loom recordings in comments. Slack is coming soon. | 50+ tools including Slack, Jira, Asana, Azure DevOps, Linear, Zendesk, Salesforce and Teams. |
| Mobile | Desktop, tablet and phone preview widths inside the review. | Mobile app SDK on Premium and Enterprise. |
Usersnap details are based on its public website, checked in October 2026. Products change — check usersnap.com/pricing for the latest.
Usersnap is built to collect feedback from the people using your product: widgets, surveys, ratings and announcements, with analysis tools on top. That's a broad platform, priced accordingly.
ClientTweak is narrower. It's for the review stage of a web project: a client approving a homepage, a designer checking spacing on staging, QA flagging a broken button before launch. Reviewers open a link, click the element and comment.
Usersnap collects feedback through a widget installed with a code snippet, or through its browser extension. ClientTweak loads your site through a proxy, so you can review a client's live site, a staging environment or any public URL without adding code.
Each ClientTweak comment can become a Jira issue, Asana task, ClickUp task or Trello card, with a link back to the pin. Assignees, priority and status stay on the comment so small fixes can be closed in place.
Review feedback rarely ends with one comment. In ClientTweak each pin has a thread for replies, @mentions to pull in the right teammate, an assignee and a low, medium or high priority. When the fix ships, resolve the comment and it moves to the Resolved tab.
Reviewers can attach files or a Loom recording when typing isn't enough, and draw on the page to show exactly what they mean.
ClientTweak plans are flat: $12.99 a month, $89.99 a year or $249.99 once, with unlimited members, guests and projects. There are no add-ons to unlock integrations or extra projects.
Create a ClientTweak workspace and invite your team. Members are unlimited on every plan, so invite everyone who reviews.
Paste the live or staging URL, or upload the PDF or image you're reviewing. There's no script to add to the site.
Link Jira, Asana, ClickUp or Trello from the Integrations page so new comments turn into tasks where your team already works.
Share the project link with clients. They click, comment and you get feedback pinned to the exact element. Run both tools side by side until you're sure.
If you need clients and teammates to review websites, PDFs and images before launch, ClientTweak is a focused, lower-cost option. For in-product surveys and ongoing customer feedback, Usersnap covers more ground.
Usersnap offers a free trial that ends after 20 feedback items. ClientTweak offers a free trial too, with no free plan.
No. ClientTweak is for visual review: pinned comments on websites, PDFs and images.
No. You paste a URL and ClientTweak adds the comment layer through a proxy.
No. ClientTweak captures a screenshot of what the reviewer saw, plus viewport size and scroll position.
$12.99 a month, $89.99 a year, or $249.99 once, with unlimited members and guest reviewers.
ClientTweak reviews websites at desktop, tablet and phone widths, plus PDFs and images. It doesn't offer a mobile app SDK.
Yes. Agencies use folders per client, the client role to keep clients separate, and guest links for quick approvals.
Yes. PDFs render natively and comments anchor to each page.
Run your next review round in ClientTweak and compare for yourself. Every plan includes every feature.